Who We Are

Prokil have been the South’s trusted partner in property care services for over 50 years. We provide damp, timber, and waterproofing treatments for both residential and commercial customers, with a focus on combining high-quality workmanship with a friendly, reliable service.

Below, we’ve gone into detail about the history of our business, the values that drive us, and all the other factors that set us apart in the industry. If you’d like to learn more, we’d be happy to discuss this further during your consultation.

Services We Provide

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Damp, Mould, and Rot Treatments

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Timber Preservation

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Repair Services

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Basement Tanking and Conversions

We offer a wide array of property care services, each tailored to address the unique needs of the building at hand. Click the link below to learn more about the many services we provide.

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Our History

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In 1965, Jim Thorne established the very first Prokil branch in Bournemouth. He and his team provided the residents of Bournemouth with a variety of damp and timber treatments, and soon became well respected for the high quality of their service and results.

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After 45 years at the helm of Prokil, Jim decided it was time to retire in 2010. He passed on his knowledge and experience to Carlo Marsango, the current owner of Prokil.

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Carlo’s son Alex joined the company, and began to explore franchising as a way to expand Prokil’s reach and offer rewarding business opportunities to people across the South.

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The Prokil brand now operates in over twenty locations. Driven by a strong vision for the brand, Carlo and Alex plan to continue expanding the franchise further for the foreseeable future.

Meet the Owners

Alex Marsango

A fully qualified damp, timber, and waterproofing specialist, Alex is fundamental to helping Prokil meet its daily and long-term goals. He holds a business management degree and has been working in the property and customer service industry since 2006, bringing vital experience and expertise to our team.

Carlo and Alex Marsango
Carlo and Alex Marsango

Carlo Marsango

Carlo stepped in to lead the company when the founding founder retired, and his vast experience in construction and development has proven to be a valuable asset. His strong vision for Prokil has been instrumental in its impressive growth over the last few years.

Our Values

As a Franchise Partner, you’ll embody the values Prokil prides itself on: integrity, quality, and reliability. You can learn more about what that means below.

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We want our clients to feel like they’ve dealt with a company that respects them, their money, and their time, which is why we put honesty at the forefront of our approach.

Unlike some other property care companies, we don’t employ commission-based salespeople. Our focus isn’t on selling additional services and pushing our clients to spend more; it’s on offering them expert advice and tackling their issues head-on, without hassle.

Not only does this customer-centred approach guarantee that our clients receive the exceptional service they’re looking for, but it also plays a key role in upholding the strong reputation we’ve built over the years – and in keeping our clients coming back to us in the future.

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Our service is only as good as the results we achieve, which is why we hold our team’s expertise in high regard. Depending on their roles, each surveyor has earned one of the following accreditations:

  • star with check mark Certified Surveyor in Remedial Treatment (CSRT)
  • star with check mark Certificated Surveyor in Timber & Dampness in Buildings (CSTDB)
  • star with check mark Certified Surveyor in Structural Waterproofing (CSSW)

On top of this, they continue to improve their professional skills through Continual Professional Development (CPD), guaranteeing they stay up to date with the latest systems, technologies, and processes.

Don’t worry if you’re new to the property care industry. Before you start working with customers, we’ll give you all the training you need to deliver the high-quality services that Prokil is famous for.

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Trusting someone to work on your home can be nerve-wracking, especially if you’ve been burnt by contractors in the past. To put our customers at ease, we place a strong emphasis on the reliability of our service. We make sure to keep our promises, showing up as scheduled, sticking to the budget and timeline we’ve agreed upon, and always striving to respond to questions as promptly as possible.

This reliability is backed up by our membership in the Property Care Association (PCA), our endorsement from TrustMark, and the hundreds of glowing reviews we’ve received on Checkatrade.

Book a Consultation

We hope the details above have given you a solid grasp of what Prokil is all about, and why it’s a brand you can be proud to work with. If you’d like to learn more, we’d be happy to chat in more detail during a consultation. Get started by booking one today!